Home/Testimonials

Testimonials

Testimonials

Testimonials

Customer care is the corner stone of any successful estate agency

At Taylor Hill & Bond we have a unique blend of traditional values and highly trained professional staff this enables our company to provide a professional informed service but always retaining that personal touch.

Testimonials from Sellers

Quote Top

You guys have been amazing!

Dear Andrew & Martin, We are so pleased to hear that we have completed on our sale and purchase and would like to thank you for all your help, you guys have been amazing! We have been very impressed with the high level of service we received and will be recommending you to all of our friends and family.

All the best for the future, Mr & Mrs Brown.

Quote Bottom
Quote Top

Taylor Hill & Bond were by far the best

Dear Taylor Hill & Bond, I would like to thank you for all of your help and support. I have dealt with many estate agents during my property search and Taylor Hill & Bond were by far the best. It was a pleasure dealing with you!

Kind regards, Mr M.B.

Quote Bottom
Quote Top

They are a can do team who always had time to give

It is a difficult skill to be both highly professional and always put the customer first but the team at Taylor Hill and Bond do it very well.The team demonstrated their professionalism by being proactive and stepped in at short notice into a complicated sales situation. After a protracted and failed attempt to sell our property we were very disillusioned vendors but Taylor Hill and Bond acted swiftly to remarket our property, rebuild our confidence and complete the sale.They are a 'can do' team who always had time to give us and we would not hesitate to recommend Taylor Hill and Bond.

Norma & Phil

Quote Bottom
Quote Top

Very professional but in a personal way

Having had adverse experience with four previous estate agents, it was refreshing to deal with Taylor Hill and Bond. They were exceptionally helpful and quickly found us the perfect property at a good price. Their advice was sound and customer care was excellent. We found the service extremely friendly and very professional but in personal way. They were approachable and patient and nothing was ever too trivial or too much trouble. We would not hesitate to recommend TH&B to others. Thank you very much to Andy and his team and well done.

Alan

Quote Bottom
Quote Top

We would have no hesitation in recommending you

You were a great outfit to deal with and we wish you every success for the future of your business. We would have no hesitation in recommending you to other potential customers. Again heart-felt thanks from both of us. It was great dealing with you.

Keith & Amanda Ridley

Quote Bottom
Quote Top

Martin never gave up

To all at Taylor Hill & Bond, Thank you very much for helping us to move especially Martin who never gave up even when it looked like it was all over !!!

Mrs T

Quote Bottom
Quote Top

You achieved where other agents failed

Dear Martin and Andrew, My wife and I would like to thank you and your team for the sale of our property. Your professional approach to the marketing and viewing of our property was very refreshing and Appreciated. You achieved where other agents failed, and we both have been very impressed with the courteous and efficient manner in which your company has performed whilst we were on the market and also when we found a buyer. We will certainly will be recommending you to our friends and family should they need an agent in the future.

Best Regards, Alex James

Quote Bottom
Quote Top

Your firm were most helpful in every way possible

Your firm were most helpful in every way possible and nothing was too much trouble. When we went away your agents even kept an eye on our property for us making sure post wasn't left on the mat and no rubbish was left laying around. Once again we would like to thank you very much for your attention Kind regards.

Mr & Mrs Matthews

Quote Bottom
Quote Top

A massive thank you for all your hard work

To Andy and everyone at Taylor Hill & Bond. Just to say a massive thank you for all your hard work with our sale , we got there in the end. Thank you again.

Mr & Mrs Hughes

Quote Bottom
Quote Top

Proactive, highly competent and professional

I recently engaged the team at Taylor, Hill & Bond to undertake the sale of my property and cannot thank them enough for the professional manner in which they conducted themselves. From the outset their communication was first class, in a matter of day's we had numerius viewings and within a week we had an offer on the house, which met our price aspirations. Their promotion of the property to clients was very effective and throughout the sales process we were kept informed every step of the way. I cannot recommend Taylor, Hill & Bond more highly as a very proactive, highly competent, thouroughly professional team.

Mr & Mrs Wood

Quote Bottom
Quote Top

Speedy and efficient

To Andrew Ben and the team We would like to thank you for the very speedy and efficient way you have dealt with the sale of our bungalow.

Mr & Mrs Dillion- Shallard

Quote Bottom
Quote Top

Speedy and professional

We recently sold a property in Wickham, near Fareham in Hampshire which was a listed building through Taylor, Hill and Bond. Andrew Furnell and his team at Wickham were excellent, they kept us fully informed of upcoming viewings, they provided prompt feedback following a viewing. Their knowledge of the local area coupled with attention to detail in respect of the property I am certain contributed to finding a buyer in a reasonable timescale. Andrew's knowledge of all of the facets of the sale process filled me with confidence and that process was both speedy and professional for a reasonable fee. We have absolutely no hesitation in recommending their first class service to both vendors and buyers alike Mr & Mrs Beach. Thanks to you and Martin for all your help. Good luck in the future...

Mrs B

Quote Bottom
Quote Top

Old fashioned values that keep the client informed

They say that moving house is one of the most stressful things you will ever do... unless you use Andrew Furnell and his team at Taylor Hill and Bond. It is refreshing to find a company with old fashioned values that keep the client informed, offer help and guidance throughout the process and in our case after the sale was completed. We couldn't recommend them enough. Once again Many Thanks for all your help, it's been a pleasure dealing with you and the team.

Vicki Smith and Stephen Owen

Quote Bottom

Testimonials from Buyers

Quote Top

Has been a breath of fresh air

Having been looking for a suitable property for several years, we have had considerable experience of differing levels of interest and approach from various estate agents throughout an area based on a 40 mile radius of Portsmouth. Dealing with Taylor Hill & Bond has been a breath of fresh air Just when you are beginning to despair and wonder why there is actually a need for the service, you come across a company who restore your faith in the process! We would have no reservation in recommending Taylor Hill & Bond. We have been extremely well looked after throughout the process in a friendly, personal and professional manner taking away from us much of the potential angst this can create . Our only regret is that given we are moving more than 200 miles into the area, we were not able to use Taylor Hill & Bond for the sale of our own property - which has been anything but a pleasant experience. To this end, as and when we come to sell the recently acquired property which is within their catchment, we will not hesitate to request that they handle the matter on our behalf.

Mr & Mrs McKechnie

Quote Bottom
Quote Top

Taylor Hill & Bond have changed our minds

Having been let down, misled and pushed about by so many estate agents, we were true believers in the reputation of the industry being well deserved. Martin and Ben at Taylor Hill and Bond have changed our minds, and restored our faith. Ben really listened to our requirements for our new house, and thought outside the box to make suggestions to us. He even checked out local dogwalks in the area for us! Once we agreed the purchase, Martin worked tirelessly to make sure everything went through as smoothly as possible. Without Martin's efforts, I really don't think we would have got to the completion point. Taylor Hill and Bond have shown us that good service is possible to achieve in this industry. I have no plans on moving house for a very long time. But when I do, I know who will be handling the sale for me.

Quote Bottom
Quote Top

You are the best estate agent I've come across

You are the best estate agent I've ever come across. Well done to you and your team for professionalism, flexible down to earth attitude and just for being you! I shall sing your praises wherever I go!

Mr/s Cole - Bishops Waltham

Quote Bottom
Quote Top

You have helped tremendously

In the past, we have found the customer service provided by estate agents to be rather "functional"- they are typically attentive up until exchange but then disappear! In contrast, Martin, Andy and the Taylor, Hill and Bond team have gone way beyond these norms. They gave us great, practical support through a complex buying transaction and have helped tremendously with their local knowledge since we moved in. Another key difference is that the communication and spirit within their team is excellent and whoever you speak to seems to know what's going on and can provide consistently good help . In summary, this is a very different type of customer service and we really appreciated it!

Mr P - Wickham

Quote Bottom
Quote Top

Efficiency and continued professionalism

We are extremely grateful for the efficiency and continued professionalism you showed throughout the process, we will be certain to recommend you to friends and family in the future.

Mrs C - Hedge End

Quote Bottom
Quote Top

Taylor Hill & Bond went over and above

Taylor Hill & Bond went over and above the call of duty on numerous occasions whilst attempting to purchase our house through them. If it wasn't for Martin and his team of very friendly staff, I suspect our sale would have dragged on for many months longer! A pleasure to deal with, excellent and regular communication and overall an attitude that is very rare to find in estate agents.

Quote Bottom
Quote Top

Great communication and professional service

We found a property through Andrew and the team at Taylor, Hill & Bond in mid November and moved in in January. We could not fault the service we received throughout the entire process. Great communication and professional service.

Tim & Jo

Quote Bottom
Quote Top

A distinctly different estate agent

Taylor Hill & Bond are certainly a distinctively different estate agent when it comes to customer interactions than all the others we have been dealing with recently (and we have now met a number...).

Thank you, Emma

Quote Bottom
Quote Top

It all went very smoothly

Thank you too for your help with the buying of the house. It all went very smoothly.

Mrs M

Quote Bottom
Quote Top

Dealing with them has been exceptional

We would like to personally thank Martin and Andrew from Taylor Hill and Bond for all their efforts, which have been fully appreciated, over the past 5 months. Purchasing a property is difficult enough, but going through the process with a new addition to the family is a very different challenge. In terms of professionalism, expertise and support, the experience of dealing with them has been exceptional. It would be an absolute pleasure to deal with you again. We would like to take this opportunity to wish you both all the best and thank you once again.

Mr & Mrs Devchand

Quote Bottom